Last Updated: August 17, 2020
This policy applies to your use of and experiences with ZapLife. By “ZapLife,” we mean the ZapLife website, browser extension, mobile app and any other of our products and services that directly link to this policy.
And who are we? We’re ZapLife, Inc., a Delaware corporation. To learn more about privacy at ZapLife, please continue reading below.
You probably wonder what information we collect. This often depends on the exact nature of our relationship with you and how you choose to use ZapLife, but we’ve described the most common examples below. We have broken these descriptions down into categories to make them clearer:
We collect account information. We collect information relating to your account. For example, we collect basic registration details like name, email address, birthday, username and password when you create a ZapLife account. You may be able to share other account-related information with us, too, like if you choose to provide a profile photo or telephone number. We collect some information about your friends when you invite or refer them to ZapLife or import your contacts.
We collect usage information. We collect information about your interactions with and on ZapLife. For example, we collect information about how long you livestream with your friends. If you purchase items, we collect information about what you purchase.
ZapLife uses this information to make our product better for you so you can focus on being present with your friends. We want to do the heavy lifting, utilizing technology to improve the experience.
We collect certain information when you link third party accounts or apps to ZapLife. If you link social media accounts to ZapLife, we collect certain social media account information. If you link your contacts, we collect information about your friends, like their phone numbers and addresses.
We collect location information. For example, we may collect your zip code and state. Based on your IP address, we also derive location information.
We collect feedback information. We collect information that you give us when you complete a survey or participate in a contest or promotion. This includes when you write a review or make a suggestion.
We collect device information. We collect information about the browser or device you are using. We may look at what site you came from, or what site you visit when you leave us. We may also collect device identifiers. For example, this might include your operating system and hardware model. This may also include your mobile carrier.
Now that you know what we collect, we want to tell you why and what we do with that information. Below we explain how we use information:
We use some information to communicate with you. We use information to respond to your questions, including questions about our services to you or your relationship with us, and to communicate with you about this policy or our Terms. We may also contact you about your feedback.
We want to be able to be responsive to you. Occasionally, we might wish to reach out to hear how it’s going on ZapLife, and make sure you have updates on what’s going on with us.
We use some information so you can participate in ZapLife and to enhance your experience. We use information to process your registration and to empower you to use certain features. With your permission and where permitted by law, for example, we use information to suggest other users with whom you may want to connect. We also use information so you can invite new people to join ZapLife and to provide or suggest specific features.
We help you find friends and make connections. For example, we might suggest a connection to you based on your friends as a possible candidate who might be a good addition to the livestream experience.
We use some information to improve our products. We use information to make ZapLife better, such as by saving certain preferences you choose, tracking events in ZapLife and recording other performance data. We use this information to customize your experience, analyze product trends and to develop and improve our products.
We use some information for marketing purposes. We use your information to share updates about new products and special offers, including promotions, surveys and contests, through email, on our app or on social media platforms. We might also use this information to tell you about products and offers, new features or updates. These might be our own offers or products or select third party offers or products we think you might find interesting.
We use information to protect our company and users. For example, to identify fraud, secure accounts, protect accounts and protect ZapLife. This includes looking into potentially prohibited or illegal activity.
We may also use push notifications in our mobile apps. We may send you push notifications about updates and other information we think you will find interesting, for example to let you know when a friend is online.
Our basis for processing European information: Our basis for processing your information is typically to enable us to perform our duties, responsibilities and obligations under an agreement, including responding to your requests. Where this applies, if you choose not to provide information, we may be unable to perform our duties, responsibilities or obligations in the associated agreement or respond to your request. We also process information based on consent or for our legitimate purposes.
We also use information as otherwise permitted by law.
Like many other companies, there are different ways that we collect information, which we’ve outlined below:
We collect information directly from you. You might provide us information in several ways. For example, you provide us information when you create an account, contact us or participate in a survey.
We collect this information passively, and we use passive tracking tools to do so. These tools include browser cookies and web beacons. We use these on our sites and in emails that we send to you. We collect this information about users over time when you download and use our app.
The information we gather helps us give you the best possible experience on ZapLife.
We also receive information about you from third parties. Social media platforms and third party apps may give us information about you. We may also receive information about you from other users. This might include your name, phone number or email address if they invite or refer you to our app or if they have linked their contacts to their ZapLife account.
What social platforms are we talking about? We might receive information, for example, from Snapchat or Facebook if you choose to link your ZapLife account with these third party platforms. Information they share with us includes certain details from your profile.
We combine information. ZapLife is an integrated social media platform, which means we may combine information that we have collected across devices, such as computers and mobile devices. We may also combine information we receive from a third party with information we already have and combine information that we have collected from other third party sites.
ZapLife is part of the digital community, and as part of our business there are times when we share information with third parties. You can find out more about that here:
Sharing on ZapLife. ZapLife is designed to let you join livestreams with not only your connections but also the connections of others. If someone who is not your direct connection joins your livestream session, you will get a notice. Your public profile is available to both your connections and their connections. Other users may also be able to view your name, username and preferences. Users with whom you connect can see when you were online last, and can receive a notice when you go online and are “live.”
ZapLife exists to help you connect with the people you care about most. When you connect with your friends, they can see some of the profile information you’ve created on ZapLife. Want to change things up? Read about modifying your controls in the “your choices” section below.
We share information with our vendors. We may share information with trusted third parties, including companies who serve as our vendors and help us deliver our services, as well as social media partners if you elect to use social media integration features. We may also share some information with companies that help operate our app or run a promotion.
It is important to emphasize that we can’t do it alone. Sometimes we have to work with other companies to help us deliver a great ZapLife experience.
We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena or if an authorized and properly acting U.S. or non-U.S. law enforcement agency, government agency or investigatory body requests it. We may also share information we collect when we investigate potential fraud, abuse or other similar violations of ZapLife rules and codes of conduct.
We may share information with any successor to all or part of our business. If all or part of our business is sold, we’re part of a merger or acquisition, or there is a financing or bankruptcy, we may share information as part of that transaction.
We may also share information for other appropriate reasons we may describe to you or as permitted under law.
In some geographies and jurisdictions, laws grant residents certain additional rights. We have described those rights in the relevant sections here:
Read on to learn more about different rights we offer depending on your location. A lot of these rights have to do with your ability to ask us for more information. You can reach us using the contact information listed in the “contact us” section below.
European Residents. If you are an EEA, Swiss or UK resident, you may have the right to access your information; the right to correct your information; the right to request deletion of your personal information; the right to request restricted processing of your personal information; the right to a portable copy of the personal information you have provided; and the right to object to processing of your personal information, such as for direct marketing. For more information about exercising these rights, send an email to firstname.lastname@example.org. EEA and UK residents also have the right to lodge a complaint with a data protection authority if they have concerns about our handling of personal information.
California Residents. If you are a California resident and are not a job applicant, our employee or employee of another company interacting with us in your job, you have the right to ask us what personal information we have collected and shared about you; the right to request deletion of your personal information; and the right not to be discriminated against for exercising any of these rights. For more information about exercising these rights, send an email to email@example.com.
Sale of information. We use the personal information we collect only to help provide, support and improve ZapLife as described in this policy, and we do not “sell” this information to third parties as that term is defined by applicable laws.
ZapLife is intended to be appropriate for general audiences and is not directed to children under the age of 13. We do not intentionally collect personal information from children under 13, and if we learn that we have unintentionally collected any such information, we will promptly take steps to delete it and terminate the child’s account. If you are under the age of 13, please do not use ZapLife or share your personal information with us. If you are the parent of a child under 13 and believe that your child(ren) may have provided us with personal information, you may alert us at firstname.lastname@example.org.
We maintain appropriate administrative, technical and physical safeguards to protect your personal information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. You should keep your user credentials and password confidential and secure so that your information is protected.
We work hard to protect your data, but the Internet is not 100% secure. We encourage you to use caution online. This includes not sharing or reusing your passwords and not accepting friend requests from strangers.
ZapLife is based in the United States, which means the information we collect may be processed and stored within the United States. If you live outside of the United States and choose to use ZapLife, you understand that your information may be processed outside your country of residence, including in other jurisdictions (like the United States) that may have different data protection frameworks than your region. We keep personal information as long as it is necessary or relevant for the practices described in this policy and as otherwise required by law.
Information we transfer from Europe to the United States is subject to appropriate safeguards under applicable law.
We may link to third party sites or apps. ZapLife may also include third party content that collects information. We do not control these third parties. This policy does not apply to the privacy practices of these third party websites or apps. Please read the privacy policies of other websites carefully. ZapLife is not responsible for the practices of these third party sites or apps.
To learn more about our privacy practices or this policy, please contact us at email@example.com or at ZapLife Inc., Attn: [x].
Things change. The world evolves. Here at ZapLife, we want to keep current with the times. This might mean that our practices will change. We will notify you of any material changes to our policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.